Terms of service

Last updated: October 11, 2026

OVERVIEW
This website is operated by SkyNap. Throughout the site, the terms "we", "us" and "our" refer to SkyNap. By visiting our site or purchasing from us, you agree to be bound by these Terms of Service, including the policies referenced here and available by link. If you do not agree to these terms, please do not use the site. Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products to you.

ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or country of residence. You may not use our products for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction when using the site.

PRODUCTS AND PRICES
We make every effort to display our products, colors and images as accurately as possible, but we cannot guarantee that your device's display will be accurate. Prices, offers and product availability are subject to change without notice. We reserve the right to limit quantities, to discontinue any product at any time, and to refuse or cancel any order, including orders that appear to be placed by resellers or that contain pricing errors. If we cancel an order after payment, we will refund the full amount.

BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete and accurate purchase and contact information for all purchases made at our store, so that we can complete your transaction and contact you as needed.

SHIPPING, RETURNS AND REFUNDS
Shipping is governed by our Shipping Policy. Returns, refunds and our 90-day guarantee are governed by our Refund Policy. Both are part of these Terms.

PROPER USE OF THE PRODUCT
SkyNap is a travel comfort product. It is not a medical device and is not intended to diagnose, treat, cure or prevent any condition. It is not a safety device and must not be used in a way that interferes with seat belts, airbags or safety instructions from airline crew or vehicle operators. Never use it while driving. Keep it away from sharp objects and heat sources, and supervise children while they use it.

THIRD-PARTY LINKS AND TOOLS
Our site may include links or tools provided by third parties. We are not responsible for third-party websites, content or services, and you use them at your own risk.

USER COMMENTS AND FEEDBACK
If you send us comments, reviews, suggestions or other materials, you agree that we may use, edit, publish and distribute them in any medium without restriction or compensation. You agree that your comments will not violate any right of any third party and will not contain unlawful or abusive material.

PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.

ERRORS AND INACCURACIES
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions related to product descriptions, pricing, promotions, shipping times or availability. We reserve the right to correct any errors and to change or update information at any time without prior notice.

PROHIBITED USES
You may not use the site or its content for any unlawful purpose, to infringe our intellectual property rights or those of others, to submit false or misleading information, to upload malicious code, or to interfere with the security features of the site. We reserve the right to terminate your use of the site for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
Except as expressly stated in our Refund Policy, the site and all products are provided "as is" and "as available", without warranties of any kind to the fullest extent permitted by law. To the fullest extent permitted by law, SkyNap and its owners, employees, suppliers and service providers shall not be liable for any indirect, incidental, special or consequential damages arising from your use of the site or any product purchased through it. Our total liability for any claim is limited to the amount you paid for the product. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Nothing in these Terms limits any rights you have under mandatory consumer protection laws.

INDEMNIFICATION
You agree to indemnify and hold harmless SkyNap and its affiliates, partners, employees and suppliers from any claim or demand made by a third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

SEVERABILITY
If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the remaining provisions shall remain in effect.

CHANGES TO THESE TERMS
We may update these Terms at any time by posting the updated version on this page. Your continued use of the site after changes are posted constitutes acceptance of those changes.

CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at myskynapps@gmail.com or by mail at Plaça Manuel Sanchis Guarner 5, 12530 Borriana, Castellón, Spain.